Terms and conditions

Effective Date: April 2026

Welcome to the website of Roll Out Flooring Services (“Company,” “we,” “our,” or “us”). By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

This website is provided for general information about our flooring installation, repair, and related services. You agree to use this website only for lawful purposes and in a way that does not interfere with the website’s operation or anyone else’s use of it.

We try to keep the website accurate and up to date, but we do not guarantee that the website, its content, or any listed services will always be available, complete, accurate, or error-free.

Any quote, estimate, price range, or project information provided through this website, by email, by phone, or through a contact form is for general informational purposes unless confirmed by us in writing.

Final pricing may depend on factors including, but not limited to:

• measurements 
• site conditions 
• floor preparation requirements 
• product selection 
• subfloor condition 
• moisture issues 
• removal/disposal needs 
• changes requested by the customer 

A written estimate or service agreement will govern the actual services to be provided.

Descriptions of our services on this website are general in nature. Not all services may be available in all areas or for all project types. We reserve the right to refuse service requests at our discretion, including where project conditions fall outside our service scope.

Submitting a form or contacting us through the website does not guarantee booking. Appointments, site visits, consultations, and project dates are only confirmed when we expressly accept the booking.

Project timelines may be affected by product availability, customer decisions, jobsite readiness, weather, subcontractor scheduling, or unforeseen site conditions.

If you hire us for services, payment terms, deposits, progress payments, and any additional charges will be set out in your written quote, invoice, or service agreement.

Additional charges may apply where hidden conditions, extra labour, material upgrades, repairs, or customer-requested changes are discovered or requested after work begins.

If you need to cancel or reschedule a consultation, measure, or installation, please contact us as soon as possible.

If services have already been scheduled, materials ordered, or labour committed, cancellation or rescheduling fees may apply to the extent permitted by law and as set out in your written agreement.

You agree to provide accurate information when contacting us or requesting services. For booked work, you may be required to:

• provide safe and reasonable access to the work area 
• remove fragile or valuable items 
• ensure pets and children are kept clear of the work area 
• disclose known site conditions that may affect the work 

We are not responsible for delays, added costs, or incomplete performance caused by inaccurate information or unsafe/unprepared jobsite conditions.

Flooring products may vary slightly in colour, pattern, texture, finish, or appearance from samples, photos, or online images. Natural variation, batch variation, lighting, and screen display settings can affect appearance.

Unless specifically stated in writing, sample images on this website are for illustration only.

All content on this website, including text, logos, graphics, photos, layouts, and branding, is owned by or licensed to Roll Out Flooring Services and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, or use website content for commercial purposes without our prior written permission.

If you submit information through our website, including reviews, inquiries, testimonials, or project details, you confirm that the information is accurate and does not violate any law or third-party rights.

By submitting content to us, you grant us a non-exclusive right to use that content for the purpose of responding to you, providing services, and, where applicable, displaying testimonials or project-related feedback with your permission.

This website may contain links to third-party websites or services for convenience only. We do not control and are not responsible for the content, accuracy, availability, or privacy practices of third-party sites.

This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions, whether express or implied, regarding the website and its content.

Nothing on this website constitutes legal, technical, engineering, or professional advice. Website content is general information only and should not be relied on as a substitute for a written service agreement or project-specific assessment.

To the fullest extent permitted by law, Roll Out Flooring Services will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of, or inability to use, this website.

Where liability cannot be excluded, our liability will be limited to the minimum amount permitted by applicable law.

You agree to indemnify and hold harmless Roll Out Flooring Services from any claims, damages, liabilities, costs, and expenses arising from your misuse of this website or your breach of these Terms and Conditions.

Your use of this website is also subject to our Privacy Policy. By using this website, you acknowledge that you have read our Privacy Policy.

Nothing in these Terms and Conditions is intended to limit any rights you may have under applicable consumer protection laws. If there is any conflict between these Terms and Conditions and mandatory law, the mandatory law will apply.

These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict of law principles.

We may update these Terms and Conditions at any time without prior notice. The updated version will be posted on this page with a revised effective date. Your continued use of the website after any changes means you accept the updated Terms.

If you have questions about these Terms and Conditions, please contact:

Roll Out Flooring Services
Attn: Privacy Officer
Email: info@rolloutflooringservices.ca
Phone: 250.802.9890
Mailing Address: 7306 Millard Drive, Lantzville, BC, V0R2H0